Following are the details of the return policies applicable for items sold on

Returns, Refunds & Replacements

Based on the product type and the mode of payment, your order may fall in one of the categories listed below.

Product category

Due to the nature of the imported products, items under following categories are non-returnable.

  • Hardware Wallets

  • Mobile Accessories

Payment Type

Any order for which payment is made via any mode listed below isn't cancellable or refundable.

  • Cryptocurrency 


Some products sold by and covered under a manufacturer warranty, have the option of being repaired/replaced by the manufacturer or a third-party repair service provider, who the manufacturer authorizes to repair their products.

Manufacturer warranty coverage

Manufacturer warranties may not apply in all cases, depending on factors like the use of the product, where the product was purchased, or from whom you purchased the product.

If you'd like a copy of the manufacturer warranty for a product found on, you can contact the manufacturer directly or visit their website for more information. Review the warranty carefully, and contact the manufacturer if you have any questions.

Certain manufacturers have a different Return Merchandise Authorization (RMA) process for authorized reseller customers. To learn more about the RMA process for products bought from authorized reseller, follow this article: