FAQ

Do I need to open an account or pay any subscription to use hardware wallet?
No. There is no subscription plan or account needed to use a hardware wallet.
Mon, 22 Jul, 2019 at 11:50 PM
What are the differences between Ledger Nano and Ledger Nano S?
The Ledger Nano S is the latest generation hardware wallet available from Ledger. There are many differences in the security architecture, the firmware and ...
Mon, 22 Jul, 2019 at 11:50 PM
What do I need to use Ledger's hardware wallets?
You need: a computer with a USB port (for Nano S, Nano, HW1) Google Chrome or Chromium 50+ Windows (not XP), Mac (10.7+) or Linux. The wallet in...
Mon, 22 Jul, 2019 at 11:50 PM
Why Ledger hardware wallets are more secure?
Ledger's hardware wallets are architectured around "secure elements" or secure chips. This is the same technology that finds in chip and PIN ...
Mon, 22 Jul, 2019 at 11:50 PM
Why are hardware wallets more secure?
If you are not familiar with the notion of hardware wallets, you may wonder what would be the advantages versus a paper wallet or an encrypted private key o...
Mon, 22 Jul, 2019 at 11:50 PM
What is the differences between a cold storage & a hardware wallet?
Cold storage (such as a paper wallet in a physical safe) can be a very effective solution to secure your bitcoins. The benefit of a hardware wallet is that ...
Mon, 22 Jul, 2019 at 11:50 PM
Does Ledger Nano S support TRON?
UPDATE! Yes, it does! After the launch of Ledger Live, Ledger added support for TRON as well. Earlier, before the mainnet launch, TRON (TRX) was introduce...
Mon, 22 Jul, 2019 at 11:50 PM
Do I need to pay customs duty if I order Ledger Nano S from Etherbit?
No. You don't have to. We ship from New Delhi, Mumbai and Surat depending on your pincode and availability of the product at the location, so the pri...
Mon, 22 Jul, 2019 at 11:50 PM
How can I verify the Mous' resellership of Etherbit in India?
Please reach out to support@mous.co with your concern!
Mon, 22 Jul, 2019 at 11:50 PM
Do I need to pay customs duty if I order Mous products from Etherbit?
No. You don't have to. We ship from New Delhi, Mumbai and Surat depending on your pincode and availability of the product at the location, so the pri...
Mon, 22 Jul, 2019 at 11:50 PM